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Shipping & Returns

OUR SHIPPING POLICY AND PRACTICES
 

A company's shipping policy and practices play a major role in customers' decision to do business with that company. We like to make our shipping policy very clear. So, our customer have a clear understanding of what, when, where, how, and for how much we ship. 

WHAT do we ship?
All of our products are shippable. Customers can also pickup their ordered merchandise from our warehouse if they choose to.


WHEN do we ship?
We usually ship orders within the next day of the order date provided all the purchasing and payment requirements have been met by the cutomer.


WHERE do we ship to?
We ship worldwide using the most affordable shipping methods available in the industry.


HOW do we ship?
Currently, orders of boxes from 10 lbs to 50 lbs are shipped via UPS using various available shipping methods within the USA. Orders of pallets and bales are shipped using commercial freight services. For pallets and bales shipping quotes, please call us at 1-877-717-7247.


RATES to ship?
Shipping rates for boxes from 10 lbs to 50 lbs are calculated by our shopping cart. For pallets and bales shipping quotes, please call us at 1-877-717-7247.


How to track an order that's been shipped?
We notify our customers with shipping tracking information as soon as we ship their orders. For most of shipping methods, shipping tracking information is available.


Warehouse pickup option?
Our customers can pickup their orders from our warehouse.